Class: VendorsService::InventorySync::InventoryFetcherService

Inherits:
Object
  • Object
show all
Includes:
CountryEmailHelper, ElasticAPM::SpanHelpers, SupplierConfig
Defined in:
app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb

Overview

Service for fetching inventory availability from external suppliers with fallback strategy.

This service handles the common logic for fetching inventory across different suppliers:

  • Party size fallback strategy (tries multiple party sizes to maximize availability)

  • Missing timeslot tracking and retry logic across different party sizes

  • Zero inventory notification when no timeslots found after all attempts

  • ElasticAPM instrumentation and business logging with JSON format for OpenSearch

  • Common validation, error handling, and HTTP request utilities via execute_parallel_requests

  • Shared error classes for consistent error handling across suppliers

  • Restaurant timeslot generation based on opening hours and time intervals

Examples:

Usage

service = VendorsService::InventorySync::InventoryFetcherService.new(
  restaurant: restaurant_object,
  supplier: :tablecheck
)
inventory_data = service.fetch_availability(["2025-01-15", "2025-01-16"])
# Returns: [{ datetime: Time.object, quantity_available: Integer }]

Defined Under Namespace

Classes: RateLimitExceededError, SupplierApiError

Constant Summary

Constants included from SupplierConfig

SupplierConfig::SUPPLIER_CONFIG

Instance Attribute Summary collapse

Instance Method Summary collapse

Methods included from CountryEmailHelper

#merchant_email_for_country

Methods included from SupplierConfig

#get_supplier_config

Constructor Details

#initialize(restaurant:, supplier:) ⇒ InventoryFetcherService

Returns a new instance of InventoryFetcherService.



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 34

def initialize(restaurant:, supplier:)
  @restaurant = restaurant
  @supplier = supplier.to_sym
  @config = get_supplier_config(supplier, { restaurant_id: restaurant&.id })
  @restaurant_tz = Time.find_zone(restaurant.time_zone)
end

Instance Attribute Details

#config ⇒ Object (readonly)

Returns the value of attribute config.



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 32

def config
  @config
end

#restaurant ⇒ Object (readonly)

Returns the value of attribute restaurant.



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 32

def restaurant
  @restaurant
end

#restaurant_tz ⇒ Object (readonly)

Returns the value of attribute restaurant_tz.



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 32

def restaurant_tz
  @restaurant_tz
end

#supplier ⇒ Object (readonly)

Returns the value of attribute supplier.



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 32

def supplier
  @supplier
end

Instance Method Details

#execute_parallel_requests(dates) {|date_block, hydra, availabilities| ... } ⇒ Array<Hash>

Executes parallel HTTP requests using Typhoeus::Hydra with error handling and retry logic. Provides common functionality for supplier API calls with date batching.

Parameters:

  • dates (Array<String>) —

    Array of date strings to fetch in YYYY-MM-DD format

  • block (Proc) —

    Block that handles request building and response processing for each date block

Yields:

  • (date_block, hydra, availabilities) —

    Gives date block, hydra instance, and availabilities array to the block

Returns:

  • (Array<Hash>) —

    Array of inventory data from all successful requests



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 432

def execute_parallel_requests(dates, &_block)
  validated_dates = validate_dates(dates)
  max_days_per_request = config[:max_availability_days_per_request]

  availabilities = []
  hydra = Typhoeus::Hydra.new

  date_blocks = validated_dates.each_slice(max_days_per_request).to_a

  # Queue requests for each date block
  date_blocks.each do |date_block|
    yield(date_block, hydra, availabilities) if block_given?
  end

  begin
    hydra.run
  rescue StandardError => e
    report_and_log_error(
      "#{supplier.capitalize} parallel requests failed: #{e.message}",
      dates_count: validated_dates.count,
      exception_class: e.class.name,
      exception_message: e.message,
    )
    raise
  end

  if availabilities.present?
    BUSINESS_LOGGER.info(
      "#{supplier.capitalize} availability retrieved",
      restaurant_id: restaurant.id,
      dates_count: validated_dates.count,
      timeslots_count: availabilities.size,
    )
  end

  availabilities
end

#fetch_availability(dates_within_range) ⇒ Array<Hash>

Fetches inventory availability from supplier for the given dates using party size fallback strategy.

The method tries different party sizes (largest to smallest) to maximize availability. For each party size, it fetches availability and removes successfully found dates from the missing list. Sends notification for zero inventory scenarios.

Examples:

Return format

[
  { datetime: Time.parse("2025-01-15T11:00:00+07:00"), quantity_available: 5 },
  { datetime: Time.parse("2025-01-15T11:30:00+07:00"), quantity_available: 3 }
]

Parameters:

  • dates_within_range (Array<String>) —

    Array of date strings in YYYY-MM-DD format

Returns:

  • (Array<Hash>) —

    Array of inventory hashes with :datetime (Time) and :quantity_available (Integer) keys



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 55

def fetch_availability(dates_within_range)
  BUSINESS_LOGGER.info("#{self.class}: Fetching inventory availability from #{supplier.capitalize}")

  # Generate partysize array using simplified logic
  partysize_array = generate_partysize_array

  BUSINESS_LOGGER.info(
    "#{self.class}: Using partysize array", {
      partysize_array: partysize_array,
      restaurant_id: restaurant.id,
    }
  )

  all_inventory_data = []
  missing_dates = generate_restaurant_open_hours_timeslots(dates_within_range)

  # Try each party size in the array, starting from largest
  partysize_array.each_with_index do |party_size, index|
    break if missing_dates.empty?

    BUSINESS_LOGGER.info(
      "#{self.class}: Attempting party size #{party_size}", {
        party_size: party_size,
        attempt_number: index + 1,
        missing_dates_count: missing_dates.size,
        is_fallback: index > 0,
      }
    )

    begin
      # Fetch inventory availability for current party size and remaining dates
      inventory_data = config[:inv_service].new(restaurant, dates_within_range,
                                                party_size).fetch_timeslots_with_availability
      if inventory_data.present?
        # Extract dates that have available inventory from the array of hashes
        available_dates = inventory_data.filter_map { |slot| slot[:datetime] if slot.is_a?(Hash) && slot[:datetime] }

        # Add only new inventory data that doesn't already exist (based on datetime)
        existing_datetimes = all_inventory_data.pluck(:datetime).to_set
        new_inventory_data = inventory_data.reject { |slot| existing_datetimes.include?(slot[:datetime]) }

        all_inventory_data.concat(new_inventory_data)

        # Remove successfully fetched dates from missing_dates
        missing_dates = missing_dates - available_dates
        dates_within_range = extract_unique_dates_from_timeslots(missing_dates)

        BUSINESS_LOGGER.info(
          "#{self.class}: Found inventory for party size #{party_size}", {
            party_size: party_size,
            found_inventory_count: inventory_data.size,
            available_dates_count: available_dates.size,
            remaining_missing_dates: missing_dates.size,
          }
        )

      else
        BUSINESS_LOGGER.info(
          "#{self.class}: No inventory found for party size #{party_size}", {
            party_size: party_size,
            attempt_number: index + 1,
          }
        )

      end
    rescue StandardError => e
      report_and_log_error(
        "Error fetching inventory for party size #{party_size}: #{e.message}",
        party_size: party_size,
        missing_dates_count: missing_dates.size,
        exception_class: e.class.name,
        exception_message: e.message,
      )

      BUSINESS_LOGGER.error(
        "#{self.class}: Error fetching for party size #{party_size}", {
          party_size: party_size,
          exception: e.class.name,
          message: e.message,
          restaurant_id: restaurant.id,
        }
      )

      # Continue to next party size on error
      next
    end
  end

  # Log final results
  log_final_results(missing_dates, all_inventory_data, partysize_array)

  # Check if no inventory was found after all attempts and send notification
  if all_inventory_data.blank? && dates_within_range.count > 1
    send_zero_inventory_notification(dates_within_range, partysize_array)
  end

  all_inventory_data
end

#generate_partysize_array ⇒ Array<Integer>

Generates a partysize array using restaurant's largest_table and supplier's min_seat configuration. Creates a descending array of party sizes to try, with fallback values if configuration is invalid.

Examples:

Logic

# If largest_table=10, min_seat=2:
# candidates = [10, 10, 6, 4, 2] -> unique & sorted desc -> [10, 6, 4, 2]

Returns:

  • (Array<Integer>) —

    Array of party sizes in descending order (e.g., [15, 10, 6, 4, 2])



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 163

def generate_partysize_array
  # Get supplier config for min_seat_method
  min_seat = config[:min_seat_method].call(restaurant)
  largest_table = restaurant&.largest_table.to_i

  # Set defaults if values are invalid
  min_seat = 2 if min_seat <= 0
  largest_table = 10 if largest_table <= 0

  partysize_candidates = [
    largest_table,
    min_seat + 8,
    min_seat + 4,
    min_seat + 2,
    min_seat,
  ]

  # Remove values greater than largest_table and take unique values
  final_array = partysize_candidates.
    select { |size| size <= largest_table }.
    uniq.
    sort.
    reverse

  BUSINESS_LOGGER.info(
    "#{self.class}: Generated partysize array", {
      restaurant_id: restaurant&.id,
      largest_table: largest_table,
      min_seat: min_seat,
      candidates: partysize_candidates,
      final_array: final_array,
    }
  )

  final_array
rescue StandardError => e
  report_and_log_error(
    "Error generating partysize array: #{e.message}",
    largest_table: restaurant&.largest_table,
    exception_class: e.class.name,
    exception_message: e.message,
  )

  # Return fallback array
  fallback_array = [15, 10, 6, 4, 2]
  BUSINESS_LOGGER.warn(
    "#{self.class}: Using fallback partysize array", {
      fallback_array: fallback_array,
      error: e.message,
    }
  )

  fallback_array
end

#generate_restaurant_open_hours_timeslots(dates_within_range) ⇒ Array<String>

Generates all possible restaurant timeslots based on opening hours and time intervals.

Creates a comprehensive list of potential reservation timeslots by:

  • Finding valid restaurant packages (valid_to_have_agendas)

  • Getting opening hours from HhPackage::OpeningHour

  • Using broadest opening window (minimum open, maximum close)

  • Applying restaurant's time interval (15min or 30min from start_time_interval)

  • Converting from restaurant timezone to UTC ISO8601 format

Examples:

Return format

["2025-01-20T04:00:00.000Z", "2025-01-20T04:30:00.000Z", "2025-01-20T05:00:00.000Z"]
# Empty array if no opening hours or packages found

Parameters:

  • dates_within_range (Array<String>) —

    Array of date strings in YYYY-MM-DD format

Returns:

  • (Array<String>) —

    Array of generated timeslot strings in UTC ISO8601 format with milliseconds



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 306

def generate_restaurant_open_hours_timeslots(dates_within_range)
  restaurant_package_ids = restaurant.restaurant_packages.valid_to_have_agendas.pluck(:id)
  if restaurant_package_ids.empty?
    BUSINESS_LOGGER.warn(
      "#{self.class}: No valid restaurant packages found for timeslot generation",
      {
        restaurant_id: restaurant.id,
        restaurant_name: restaurant.name,
        total_packages: restaurant.restaurant_packages.count,
      },
    )
    return []
  end

  # Fetch opening hours for valid packages
  opening_hours = HhPackage::OpeningHour.where(restaurant_package_id: restaurant_package_ids)

  if opening_hours.empty?
    BUSINESS_LOGGER.warn(
      "#{self.class}: No opening hours found for restaurant packages",
      {
        restaurant_id: restaurant.id,
        package_ids: restaurant_package_ids,
      },
    )
    return []
  end

  # Calculate broadest opening window
  min_open_time = opening_hours.minimum(:open)
  max_close_time = opening_hours.maximum(:close)

  if min_open_time.nil? || max_close_time.nil?
    BUSINESS_LOGGER.error(
      "#{self.class}: Invalid opening hours data",
      {
        restaurant_id: restaurant.id,
        min_open_time: min_open_time,
        max_close_time: max_close_time,
        opening_hours_count: opening_hours.count,
      },
    )
    return []
  end

  # Determine time interval (30min or 15min)
  interval_minutes = restaurant.start_time_interval&.include?('30min') ? 30 : 15

  BUSINESS_LOGGER.info(
    "#{self.class}: Generating timeslots for restaurant",
    {
      restaurant_id: restaurant.id,
      min_open_time: min_open_time,
      max_close_time: max_close_time,
      interval_minutes: interval_minutes,
      timezone: restaurant_tz,
      dates_count: dates_within_range.size,
      package_ids: restaurant_package_ids,
    },
  )

  all_timeslots = []

  # Generate timeslots for each date
  dates_within_range.each do |date_string|
    date_obj = Date.parse(date_string)

    # Parse opening hours (format: "HH:MM")
    open_hour, open_minute = min_open_time.split(':').map(&:to_i)
    close_hour, close_minute = max_close_time.split(':').map(&:to_i)

    # Create opening and closing times in restaurant timezone
    open_time = restaurant_tz.local(date_obj.year, date_obj.month, date_obj.day, open_hour, open_minute)
    close_time = restaurant_tz.local(date_obj.year, date_obj.month, date_obj.day, close_hour, close_minute)

    # Handle overnight restaurants (close time next day)
    if close_time <= open_time
      close_time += 1.day
    end

    # Generate timeslots within opening hours
    current_time = open_time
    date_timeslots = []

    while current_time < close_time
      # Convert to UTC and format as ISO8601
      utc_time = current_time.utc
      formatted_time = utc_time.iso8601(3) # 3 for milliseconds precision
      date_timeslots << formatted_time

      current_time += interval_minutes.minutes
    end

    all_timeslots.concat(date_timeslots)
  end

  BUSINESS_LOGGER.info(
    "#{self.class}: Completed timeslot generation",
    {
      restaurant_id: restaurant.id,
      total_timeslots_generated: all_timeslots.size,
    },
  )

  all_timeslots
rescue StandardError => e
  error_message = "#{self.class}#generate_restaurant_open_hours_timeslots: Error generating timeslots"

  report_and_log_error(
    "#{error_message}: #{e.message}",
    dates_count: dates_within_range&.size,
    exception_class: e.class.name,
    exception_message: e.message,
  )

  []
end

#handle_api_response(response, availabilities, response_parser, context = {}) ⇒ void

This method returns an undefined value.

Handles API response with retry logic for rate limiting using Retriable gem. Provides consistent response handling across all suppliers with APM instrumentation.

Parameters:

  • response (Typhoeus::Response) —

    HTTP response object

  • availabilities (Array) —

    Array to append successful data

  • response_parser (Proc) —

    Block to parse response body on success (receives parsed JSON)

  • context (Hash) (defaults to: {}) —

    Context for logging and error reporting

Raises:



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 507

def handle_api_response(response, availabilities, response_parser, context = {})
  cooldown_seconds = config[:rate_limit_cooldown_seconds]

  Retriable.retriable(
    on: RateLimitExceededError,
    base_interval: cooldown_seconds,
    tries: 2,
  ) do
    response_body = parse_json_response(response.body)
    case response.code
    when 200
      BUSINESS_LOGGER.debug(
        "#{supplier.capitalize} API response successful",
        context.merge(
          status: response.code,
          restaurant_id: restaurant.id,
        ),
      )

      availability_data = response_parser.call(response_body)
      availabilities.concat(availability_data)

    when 429
      error_message = 'Too many requests, please try again later.'
      BUSINESS_LOGGER.warn(
        "#{supplier.capitalize} rate limit hit, cooling down before retry",
        context.merge(
          restaurant_id: restaurant.id,
          cooldown_seconds: cooldown_seconds,
        ),
      )
      raise RateLimitExceededError, error_message

    else
      error_message = extract_error_message(response_body, supplier)
      report_and_log_error(
        "#{supplier.capitalize} API error: #{error_message}",
        status: response.code,
        error_message: error_message,
        response: response_body,
        **context,
      )
      raise SupplierApiError, error_message
    end
  end
rescue RateLimitExceededError => e
  report_and_log_error(
    "#{supplier.capitalize} API rate limit exceeded: #{e.message}",
    status: response.code,
    response: parse_json_response(response.body),
    exception_class: e.class.name,
    exception_message: e.message,
    **context,
  )
  raise
end

#log_final_results(missing_dates, all_inventory_data, partysize_array) ⇒ void

This method returns an undefined value.

Logs final results of the availability fetching process with comprehensive metrics. Provides summary of successful fetches, missing timeslots, and success rate calculation.

Parameters:

  • missing_dates (Array<String>) —

    Array of timeslot datetimes still missing in UTC ISO8601 format

  • all_inventory_data (Array<Hash>) —

    Array of successfully fetched inventory hashes

  • partysize_array (Array<Integer>) —

    Array of party sizes that were attempted



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 587

def log_final_results(missing_dates, all_inventory_data, partysize_array)
  BUSINESS_LOGGER.info(
    "#{self.class}: Final availability fetch results",
    {
      restaurant_id: restaurant.id,
      supplier: supplier,
      total_inventory_found: all_inventory_data.size,
      missing_timeslots_count: missing_dates.size,
      party_sizes_attempted: partysize_array,
      fetch_success_rate: missing_dates.empty? ? 100.0 : ((all_inventory_data.size.to_f / (all_inventory_data.size + missing_dates.size)) * 100).round(2),
    },
  )
end

#queue_request_with_error_handling(request, hydra, availabilities, response_parser, context = {}) ⇒ void

This method returns an undefined value.

Queues a single HTTP request with comprehensive error handling and retry logic. Handles rate limiting, API errors, and response parsing consistently across suppliers.

Parameters:

  • request (Typhoeus::Request) —

    The HTTP request to queue

  • hydra (Typhoeus::Hydra) —

    Hydra instance for parallel execution

  • availabilities (Array) —

    Array to collect successful responses

  • response_parser (Proc) —

    Block to parse successful response body

  • context (Hash) (defaults to: {}) —

    Additional context for logging and error reporting (includes span_name, date, etc.)



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 480

def queue_request_with_error_handling(request, hydra, availabilities, response_parser, context = {})
  request.on_complete do |response|
    handle_api_response(response, availabilities, response_parser, context)
  rescue StandardError => e
    report_and_log_error(
      "#{supplier.capitalize} API unknown error: #{e.message}",
      exception_class: e.class.name,
      exception_message: e.message,
      **context,
    )
    raise SupplierApiError, e.message
  end

  hydra.queue(request)
end

#report_and_log_error(message, **context) ⇒ void

This method returns an undefined value.

Helper to report error to APM and log to BUSINESS_LOGGER in one call. Centralizes error reporting with consistent context handling and automatic context building.

Parameters:

  • message (String) —

    Error message for both APM and logger

  • context (Hash) —

    Additional context beyond default restaurant/supplier info



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 608

def report_and_log_error(message, **context)
  # Build base context with restaurant and supplier info
  base_context = {
    restaurant_id: restaurant.id,
    supplier: supplier,
  }.compact

  # Merge with any additional context provided
  full_context = base_context.merge(context)

  # Report to APM and log to BUSINESS_LOGGER with same message and context
  APMErrorHandler.report(message, context: full_context)
  BUSINESS_LOGGER.error(message, context: full_context)
end

#send_staff_notification_email(subject, body, log_message, additional_log_context = {}) ⇒ void

This method returns an undefined value.

Sends staff notification email using StaffMailer with predefined recipients. Centralizes email delivery and business logging for all notification types. Uses country-based email routing for merchant notifications.

Parameters:

  • subject (String) —

    Email subject line

  • body (String) —

    HTML email body content

  • log_message (String) —

    Business log message describing the notification

  • additional_log_context (Hash) (defaults to: {}) —

    Additional context for business logging



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 272

def send_staff_notification_email(subject, body, log_message, additional_log_context = {})
   = restaurant.user&.email
  merchant_email = merchant_email_for_country(restaurant)
  receivers = [merchant_email, ::VENDOR_TEAM_EMAIL, ].compact.uniq

  StaffMailer.notify_html(subject, body, receivers).deliver_later!

  base_log_context = {
    restaurant_id: restaurant.id,
    supplier: supplier,
    recipients: receivers,
  }

  BUSINESS_LOGGER.info(
    "#{self.class}: #{log_message}",
    base_log_context.merge(additional_log_context),
  )
end

#send_zero_inventory_notification(dates, party_sizes_attempted) ⇒ void

This method returns an undefined value.

Sends notification email when no inventory is available after all party size attempts. Only called when dates.count > 1 and all_inventory_data is blank.

Parameters:

  • dates (Array<String>) —

    Array of dates that had no inventory in YYYY-MM-DD format

  • party_sizes_attempted (Array<Integer>) —

    Party sizes that were attempted



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 225

def send_zero_inventory_notification(dates, party_sizes_attempted)
  APMErrorHandler.report(
    'Supplier inventory is not available',
    context: {
      supplier: supplier,
      restaurant_id: restaurant.id,
      restaurant_name: restaurant.name_en,
      party_sizes_attempted: party_sizes_attempted,
      dates: dates,
      dates_count: dates.count,
    },
  )

  subject = "Zero Inventory for #{supplier} restaurant-#{restaurant.id}"
  body = <<~BODY
    #{supplier} API returns ZERO Inventory after attempting all party sizes for #{dates.count} days for<br><br>

    <strong>Restaurant Details:</strong><br>
    restaurant_name: #{restaurant.name_en}<br>
    restaurant_id: #{restaurant.id}<br>
    supplier: #{supplier}<br><br>

    <strong>Request Details:</strong><br>
    API was called for #{dates.count} days, date ranges from #{dates.first} to #{dates.last}<br><br>
    Party sizes attempted: #{party_sizes_attempted.join(', ')}<br>
  BODY

  send_staff_notification_email(
    subject,
    body,
    'Zero inventory notification sent',
    {
      dates_count: dates.count,
      party_sizes_attempted: party_sizes_attempted,
    },
  )
end

#validate_dates(dates) ⇒ Array<String>

Validates array of dates are all in YYYY-MM-DD string format.

Parameters:

  • dates (Array<String>) —

    Array of date strings

Returns:

  • (Array<String>) —

    The same validated dates array

Raises:

  • (ArgumentError) —

    if any date is not in valid YYYY-MM-DD format



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# File 'app/services/vendors_service/inventory_sync/inventory_fetcher_service.rb', line 570

def validate_dates(dates)
  Array(dates).each do |date|
    unless date.is_a?(String) && date.match?(/\A\d{4}-\d{2}-\d{2}\z/)
      raise ArgumentError, "Invalid date format. Use 'YYYY-MM-DD'."
    end
  end
  dates
end